Assistant Manager Front Office - PCR

The Assistant Manager Front Office serves as the on‑duty operational leader responsible for the overall performance of the front office during assigned shifts. This includes VIP service execution, guest satisfaction, service recovery, team supervision, and adherence to brand and service standards. The role ensures seamless coordination across front desk, VIP services, and guest experience functions. Core Responsibilities: Responsible for daily operations of Hotel Front Desk and VIP Lounge, incl…