The Host Person is responsible for creating a welcoming and positive first impression for guests at Wynn Las Vegas. This role manages reservations, guest flow, and seating while delivering friendly, efficient, and attentive service consistent with Wynn’s service standards.
The Host Person serves as the first and last point of contact for guests, ensuring a seamless dining experience through professional communication, strong organization, and a guest-first mindset. Key Responsibilities
Guest Experience & First Impressions
Greet all guests warmly with eye contact and a friendly, engaging demeanor
Maintain a professional, upbeat presence in all guest interactions
Provide accurate information regarding menu offerings, wait times, and restaurant amenities
Thank and invite guests to return, creating a lasting positive impression Seating & Reservations Management
Manage the guest seating process to ensure efficient table turns and balanced service flow
Maintain accurate waitlists and provide realistic wait times
Coordinate reservations, large-party bookings, and special seating requests
Communicate effectively with servers and management regarding guest flow and table status Communication & Coordination
Act as a liaison between guests and restaurant team members, relaying feedback or service needs
Communicate guest preferences, special occasions, or VIP notes to service and management teams
Support front-of-house operations through clear, timely communication Guest Support & Servic