The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards.
Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining.
Key Responsibilities
Operational Leadership
Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components
Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards
Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue
Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experience
Guest Experience & VIP Service
Deliver highly personalized service aligned with Wynn’s luxury hospitality standards
Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded
Resolve guest concerns immediately, implementing service recovery strategies when needed
Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiences
Team Leadership & Development
Recruit,