Assistant General Manager

About the job

Terrace Pointe Café serves breakfast, brunch, and lunch in a bright setting overlooking Encore's resort pool and gardens. The menu pairs longtime guest favorites—including Wynn's Buttermilk Pancakes, Croissant French Toast, Chicken & Waffles, and Avocado Toast—with fresh salads, sandwiches, poke bowls, and seasonal specialties. Whether you're starting the day with breakfast on the patio or enjoying a leisurely lunch, Terrace Pointe Café offers approachable classics prepared with quality ingredients and thoughtful touches.
As the Restaurant Assistant General Manager, you will support daily operations and lead the front-of-house team alongside the General Manager, ensuring exceptional dining experiences for our guests while maximizing profitability and efficiency.
Lead and manage daily restaurant operations, including labor expense, inventory control, and guest service standards to meet financial targets
Assist the General Manager with the development of strategies to increase revenue, profitability, and guest satisfaction
Ensure compliance with health department standards and food safety regulations
Handle guest complaints and resolve conflicts promptly and professionally
Understand and implement all programs, procedures, standards, specifications, guidelines and training protocols
Supervisor and support a team of food and beverage personnel including hiring, scheduling, assigning work, reviewing performance, and employee engagement
Collaborate with culinary team to ensure a s