Food Server- 19 Steakhouse

About the job

The Food Server, under general supervision, obtains guest food and beverage orders.
The Food Server:
• Ensures accurate and timely service of all orders by working with kitchen personnel.
• Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members.
• Responsible for learning and being familiar with all of Boyd Gaming, Inc.’s room outlets, server functions, and for being able to answer general questions regarding the property.
• Anticipate the guest’s needs and respond appropriately with a sense of urgency and professionalism.
• Maintain knowledge of menu offerings to answer guest questions and provide suggestions. This includes but not limited to knowledge of food items; preparation methods and wine knowledge.
• Anticipate and provide for guests’ needs throughout entire function; ensure guest satisfaction; respond quickly and efficiently to guest complaints.
• Accurately account for and collect payment for all drink and food orders through POS system in a timely manner.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts and brewing coffee. Performimg Tableside cooking, salad or Entrée presentations, Open and pour wine tableside. Garnish and decorate dishes in preparation for serving.
• Serve food and beverages to guests, and prepare or serve specialty dishes at tables as required.
• Check with guests to ensure they are enjoying their meals and take action to