Host Person - Zero Bond at Wynn Las Vegas

The Host Person role at Zero Bond Las Vegas is the first point of contact for members and their guests when they enter the club, embodying the warmth, professionalism, and discretion that define the Zero Bond experience. This role requires exceptional communication skills, attention to detail, and a people-first mindset. Hosts are responsible for greeting guests by name, managing member check-in, confirming reservations, handling inquiries, and maintaining a welcoming and polished front-of-house presence.
Key Responsibilities:
Greet all members and their guest by name with warmth and professionalism.
Manage high-volume phone lines; assist with direct inquiries, bookings, F&B requests, events & membership inquiries promptly.
Support manager with table management to maximize seating and maintain guest flow.
Maintain a clean, always organized and guest-ready front desk.
Execute daily guest list operations, confirm member validity and communicate with membership & management team to address on-site concerns and escalations in real time.
Build and maintain professional relationships with returning members and guests, recognizing repeat visitors and engaging in meaningful rapport.
Act as a liaison between members and management to relay feedback, concerns and service suggestions in a timely and professional manner.
Coordinate all reservations requests, including large-party bookings, using approved systems and protocols.
Adhere to Wynn’s grooming, attire and uniform standard mainta