As a Lead Host Person at Delilah, you will serve as the leader of the host team and the primary ambassador of the guest arrival experience. This role is responsible for orchestrating the flow of the dining room, maximizing table inventory, and ensuring seamless communication between the Host Team, Management, Culinary Team, and Front-of-House Service Team. The Lead Host Person plays a critical role in creating a sophisticated, personalized, and memorable first impression while maintaining the highest standards of luxury hospitality and Forbes Five-Star service.
This position requires exceptional leadership, guest engagement, reservation management, and operational awareness to create an energetic and vibrant dining atmosphere while delivering an unparalleled dining experience for every guest.
Job Responsibilities
Lead and support the Host Team in delivering exceptional guest service and maintaining Delilah and Wynn service standards.
Develop and execute strategic seating plans that maximize covers while preserving the flow, pacing, atmosphere, and guest experience of the restaurant.
Coordinate guest seating, reservation management, and table inventory to optimize operational efficiency and revenue opportunities.
Recognize and anticipate the needs of VIPs, celebrities, returning guests, and special occasion parties to deliver personalized service experiences.
Serve as the primary point of contact for guest arrivals and departures, ensuring professional, warm, and engaging inte